Agensi Pengangkutan Awam Darat (APAD)

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Tuesday, 29 March 2016

Kuala Lumpur, March 29, 2016 – The Suruhanjaya Pengangkutan Awam Darat (SPAD) has received reports of a taxi demonstration held by drivers in the Bukit Bintang vicinity calling for the ban of Uber and GrabCar mobile applications. The Commission would like to thank Polis Diraja Malaysia (PDRM) for their cooperation and swift action which brought the situation under control ensuring minimum traffic congestion and inconvenience to the public.

Vehicles used by Uber and GrabCar are not licensed by SPAD and other authorities such as the Road Transport Department (RTD). The Commission is undertaking efforts to ensure applications such as Uber and GrabCar are brought into the system and regulated, however, this move will require time.

The Commission is also sensitive to the issues faced by the taxi industry and is working to find a suitable solution to improve the income and welfare of taxi drivers which includes improvements of the ‘pajak’ system used by taxi operators.

The taxi industry is beginning to respond to changes driven by technology and consumer demand. This can be seen from the recent introduction of mobile applications by taxi associations and taxi companies aimed at providing better services for commuters while helping them remain competitive in the industry. SPAD will continue to engage the taxi industry and relevant stakeholders and balance the need to protect commuters’ interest for better service, while paving way for innovation to thrive in the taxi industry.

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